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Metercor - The Utility Meter People

To the Residents of the City of Calgary:

Requesting water service be turned off/on 

Metercor is authorized by The City of Calgary to turn off or on residential main service valves for:
  • Repairs
  • Construction/renovations
  • An extended vacancy of a property
Contact 311 for the following: 
Fees
Important note: Starting September 1, 2023, the following service fee will be applied for water service valve off/on requests to recover the cost of providing this optional service.

  • The single service fee applies for turning the water service either off or on.
  • The full-service fee applies for turning the water service off and on within the same appointment.

The City will mail an invoice to the property owner or business who requested the service appointment

Service time periodFeeService type
During regular work hours$57.22Single Service
$114.44Full Service

Cancellation and missed appointments
If you need to cancel or reschedule your appointment, please contact your appointment provider (Metercor or 311) by 3 p.m. the day before your scheduled appointment. Missed appointments or appointments cancelled without notice will incur the following fee.

Service appointment time periodFee
During regular work hours$57.22

Property access 
To provide this service, a person 18 years or older must be present at the residence. This is to prevent property damage and to allow our crews to verify they are at the proper location.

Please enter your appointment details below.

example@email.com
example: 403-123-1234
Street Number and Name (example: 123 Front St S)
example A1B 2C3
Please select your appointment request type
Please choose a time preference for your appointment.
Please select date for your appointment

Appointment Availability: City of Calgary Service Valve

Available
Booked
Please Contact
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October 2023
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